The Call is a 2013 American psychological thriller crime film directed by Brad Anderson and written by Richard D'Ovidio. The film stars Abigail Breslin as Casey Welson, a teenage girl kidnapped by a serial killer and Halle Berry as Jordan Turner, a 9-1-1 operator, still suffering emotionally from a prior botched 9-1-1 call, who receives Casey's call. Morris Chestnut, Michael Eklund, Michael Imperioli, and David Otunga also star. The story was originally envisioned as a television series, but D'Ovidio later rewrote it as a feature film. Filming began in July 2012 and spanned a period of 25 days, with all scenes being shot in California, mainly Burbank and Santa Clarita.
The Call | |
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Theatrical release poster | |
Directed by | Brad Anderson |
Produced by |
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Screenplay by | Richard D'Ovidio |
Story by |
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Starring |
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Music by | John Debney |
Cinematography | Thomas Yatsko |
Edited by | Avi Youabian |
Production company |
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Distributed by | TriStar Pictures |
Release date |
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Running time | 94 minutes |
Country | United States |
Language | English |
Budget | $13 million |
Box office | $68.6 million |
A screening of The Call was held at the Women's International Film Festival hosted at the Regal South Beach theater on February 26, 2013. TriStar Pictures released it to theatres on March 15, 2013. Considered to be high-concept by many reviewers, the film proved a commercial success, grossing over $68 million against budget of $13 million. Halle Berry was nominated for Choice Movie Actress in a Drama at the Teen Choice Awards and Best Actress at the BET Awards while the film itself received mixed reviews from critics, but praised Berry and Breslin's performances and the film's suspense.
Screenplay
Los Angeles Police Department veteran 9-1-1 operator, Jordan Turner, receives a call one night, from a teenage girl, Leah Templeton, fearing for her life as a man breaks into her home. Jordan calmly advises her to conceal herself upstairs. When the call is disconnected, Jordan calls Leah back, a decision that costs Leah her life. The ringing phone gives her location away to the intruder. Jordan attempts to dissuade him from going further over the phone. He responds "It's already done" and hangs up, leaving her distraught.
The next day, Jordan sees a television report confirming that Leah has been murdered. Emotionally affected by the incident, Jordan tells her boyfriend, Officer Paul Phillips, that she can no longer handle field calls.
Six months later, she is working as a trainer for 9-1-1 operators. Teenager Casey Welson is kidnapped from a mall parking garage by a man named Michael Foster after parting with her friend, Autumn, and forced into the trunk of his car. Casey had taken Autumn's disposable phone after she accidentally left it in the mall, and uses it to call 9-1-1. A rookie operator, Brooke, receives the call but is unable to handle it, prompting Jordan to take over. However, Casey's use of a disposable phone means that her location cannot be determined by GPS.
While Michael drives, Jordan guides Casey through knocking out a tail light and signaling people in nearby cars. One woman who sees Casey waving her arm out of the trunk of the car calls 9-1-1, allowing the police to narrow their search. When Casey tells Jordan that there are cans of paint in the trunk, Jordan has Casey pour the paint out of the taillight hole. This attracts the attention of another motorist, Alan Denado, but Michael knocks him out with a shovel, and assuming him to be dead stuffs Alan in the trunk with Casey.
Alan reawakens in the trunk and begins screaming uncontrollably, and Michael stabs him. Michael stops at a gas station where Casey gets an idea to crawl out of the trunk and scream for help. A gas attendant attempts to bust the door open, but Michael sprays him with gasoline and throws a lighter at him.
Upon arriving at his destination, Michael removes Casey from the trunk and finds the phone in her pocket, with 9-1-1 listening on the line. Through the phone, Jordan informs him that his identity is uncovered and advises him to turn himself in and not hurt the girl. Before smashing the phone, Michael responds, "It's already done", leading Jordan to realize that Michael is the same culprit who killed Leah.
Meanwhile, Paul, accompanied by Officer Jake Devans and others in law enforcement, raid Michael's home, but find only his wife and children. Finding a photo of Michael and his sister, Melinda, they realize that Casey resembles her. Additionally, the house seen in the photo is eventually revealed by Michael's wife to have burned down, although a nearby cottage still remains. The police raid it, but find nobody there and leave.
Michael begins to wash and cut Casey's hair. Determined to rescue Casey, Jordan drives to the secondary home where she finds a number of photos of Michael with his leukemia-stricken sister. Stepping outside, she recognizes sounds from an outdoor flagpole, reminiscent of sounds heard in the background in the final moments of the 9-1-1 call. She also finds a trap door amid dirt and scrub located where the primary house once stood. Jordan accidentally drops her cellphone down the cellar and climbs down in without calling the police.
Navigating the cellar, Jordan hides from an emerging Michael. The cellar itself pieces together Michael's backstory. Michael had incestuous feelings towards his sister and was distraught when she fell ill, lost all of her hair and died of leukemia. Michael has a prop head that he keeps in the cellar that he treats like his sister. He has also been scalping and killing young girls who have similar blond hair, trying to find scalps that match his sister's hair.
Jordan soon finds Casey strapped down to a dentist chair and attacks Michael, as he begins to lacerate Casey's scalp. She frees Casey and both make an attempt to escape the cellar, during which Casey stabs Michael in the back with a pair of scissors. Michael pursues them and they are able to injure and kick him back down into the cellar, rendering him unconscious. While he is knocked out, they tie him to a chair.
When he regains consciousness, they inform him that they plan to leave him to die and claim that Casey had escaped, that she was found by Jordan in the woods, and that Michael disappeared. Pleading with them that they cannot just leave him there, Jordan replies to Foster using his own words, "It's already done." Michael shouts insults at them, Jordan locks the door and leaves, avenging Leah's death.
- Halle Berry as Jordan Turner, a 9-1-1 operator
- Abigail Breslin as Casey Welson, a kidnapped teenager
- Morris Chestnut as Officer Paul Phillips, Jordan's boyfriend
- Michael Eklund as Michael Lewis Foster, Casey's kidnapper
- Michael Imperioli as Alan Denado, Michael's victim
- David Otunga as Officer Jake Devan
- Justina Machado as Rachel
- José Zúñiga as Marco
- Roma Maffia as Maddy
- Evie Thompson as Leah Templeton
- Denise Dowse as Flora
- Ella Rae Peck as Autumn
- Jenna Lamia as Brooke
- Ross Gallo as Josh
- Shawnee Badger as Melinda Foster
- Tara Platt as Female Trainee
Writing and casting
—Screenwriter Richard D'Ovidio on the radio segment that led him to write the screenplay for The Call
Screenwriter Richard D'Ovidio was inspired to script the story after his wife heard an NPR segment with a 9-1-1 operator discussing her job. He began to research the subject and visited the Los Angeles Metropolitan Communications Dispatch Center (MCDC). Finding the center, which has backup generators, bulletproof windows, and a moat surrounding the building, to be "pretty amazing," he decided to shed light on what he viewed as a previously overlooked occupation. The story was originally conceptualized as a television series titled The Hive (a reference to the constant calls and conversations sounding like bees buzzing), but D'Ovidio decided to redraft it as a film on realizing that "the operators couldn't be the ones kicking in doors and going out into the field" all the time. As a result, what was planned to be the pilot episode was expanded and revised as a movie.
For most of the film, Berry's character, Turner, the 9-1-1 operator, does stay inside "the hive" before becoming actively involved in the search for Breslin's character, Welson, the kidnapped caller. D'Ovidio chose two female leads, explaining, "I wanted strong women... I think it was appropriate here, since most 911 call operators are women." Berry remarked, "I love the idea of being a part of a movie that was so empowering for women. We don't often get to play roles like this, where ordinary people become heroic and do something extraordinary." D'Ovidio chose to tell the story from the perspective of two characters—the operator and the caller—believing that it would become repetitive if it focused on only one. As a result, he switched perspectives every ten pages when writing the screenplay. As well as collaborating on the story with his wife, Nicole and Jon Bokenkamp, he accepted suggestions from Berry, Breslin and Eklund: "Halle came in with some great notes and Abigail and Michael and it started to flesh things out. I'm not one to say 'no' to a great suggested line of dialogue. It just makes me look better as a writer! I feel it's a very collaborative process, and some of the happiest accidents happen when you just listen to people. When someone comes up to you and says, 'Why don't we do it this way?' I think that it's important to listen."
Chestnut, who plays Phillips, a police officer and Turner's boyfriend, prepared by riding along with Los Angeles police officers to observe what it is like to be an officer in a squad car and Berry prepared for the role by visiting a call center and observing the operators at work. She told a Miami Herald interviewer, "You get a different perspective by doing research... You can't know what it's like to be a cop even though you've seen it in the movies. But nobody ever saw a 9-1-1 center. I thought they lived in the ground somewhere! It was interesting to see who they were and how they deal and how stressful it can be. I was a wreck watching them. They would just be as cool as can be doing their thing. I thought, 'I could never do this job.'"
Filming
Producers scheduled for The Call to be filmed in Canada in June 2011 after they failed to make the cut for a California tax credit. With a low budget of $13 million, they settled on Ottawa, Ontario, where director Anderson had just finished another project. However, the California Film Commission (CFC) called back nine months later and informed them that the waiting list had been largely cleared and that they now qualified for $1.9 million in tax deduction. According to Producer Michael Helfant, they were "literally days from starting to put down a deposit." Berry was reportedly pleased with the news, having wanted to stay in Los Angeles and the CFC helped secure film locations for the project.
With a crew of roughly 120 persons, filming took a total of 25 days, spanning from July to August 2012. Car chase scenes were shot at Long Beach and a Westlake Village office building was modeled as the emergency dispatch center. The latter was also used for the scenes in which Welson is locked in the trunk of a car. Other filming locations include the Burbank Town Center on Magnolia Boulevard in Burbank, California, Santa Clarita, California and the 170 Highway. At one point, Berry was rushed to Cedars-Sinai Medical Center after falling headfirst on concrete while shooting a fight sequence. A spokesperson for Berry confirmed that she suffered a minor head injury and was taken to the hospital as a precaution, but she checked out healthy and was released.
Berry told interviewer Kimberly Grant, "The hard part for me was to try to stay connected to Phillips and Welson." This was because, Grant writes, "she had to spe
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