In an outsourcing engagement, the onsite-offshore hybrid model is the most popular softwaredevelopment model offered by service vendors to their clients. In this model, the outsourcingwork is distributed between the onsite center (usually the client location) and service provider’s offshore development center. Usually,20-30% of the work is done at the onsitecenter that includes requirement gathering,planning and initial designing, co-ordination,issue resolution, deployment and support. The actual development and testing of thesoftware is done at the offshore center, based on the requirements provided to them.
This model offers an array of benefits tocustomers like great cost savings, increased
productivity (due to extended work cycle),increased resource bandwidth and flexible
resource management. At the same time, itposes tough challenges mostly due to the
distance between offshore and onshore centers.These include possibility of communicationgaps, restriction on changes, lesser visibility and control on progress. Similarly, there are other issues like greater attrition of resources
at offshore locations. Also, team members are usually reluctant to continue on the project in the same role for a longer time, which makes frequent rotation of resources absolutely necessary.
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