Technical Support Interview Questions And Answers

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Top Technical Support interview questions and answers for freshers and experienced

What is Technical Support ?

Answer :

Questions : 1 :: What is Technical support?

Technical support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other...View answers

Questions : 2 :: Which file must be located in the root folder of the Active Partition for Dual Booting of Windows XP and Windows ME to boot?


Questions : 3 :: You need to Dual-Boot a computer with Windows XP and Windows Me. You need all the Partitions to be accesible from both the Operating Systems. Which File System would you use in this scenario?

The File System can be used is FAT32

Questions : 4 :: What is the command to convert a FAT32 file system to NTFS? Would there be any loss of data?

The command is: CONVERT <Drive Letter>: /fs:NTFS. There will be no effect on the data. (Data will be safe).But remember this: if you want to convert NTFS partition back to FAT32, you will have...View answers

Questions : 5 :: What are the features of the Disk Defragmenter Tool in Windows XP and Windows 2000? Does the Windows XP version have any more features than the Windows 2000 version?

The features of the Disk Defragmenter Tool are the same in both Windows XP and Windows 2000. They are: 1. Enhanced Analysis Functionality; 2. A Compression option; 3. Increased Defragmentation...View answers

Questions : 6 :: If, upon Booting up a Computer, you see the error message "Keyboard Error" What do you think could be the problem?

Either the keyboard is not attached to the PC or the keyboard has failed.

Questions : 7 :: If, upon booting up a PC, you see a message which says "Invalid Drive Configuration.." What do you think is causing this?

This problem could be due to any of the following situations: 1. The Hard-Disk cable within the System Unit is not attached to the Controller 2. The Hard Disk Drive has failed 3. The Hard Disk Drive...View answers

Questions : 8 :: If you turn on a PC and the boot process halts and you get the error message " C:System32Config file missing or Corrupt" What is this due to?

The Registry Hives are corrupted. They need to be repaired.

Questions : 9 :: What does the term UAC stand for?

UAC stands for User Access Control. User Account Control (UAC) is a feature in Windows that can help prevent unauthorized changes to your computer. UAC does this by asking you for permission or an...View answers

Questions : 10 :: You suspect that your computer is failing because of a Corrupt Master Boot Record. Which utility is the best to fix this problem?

Recovery Console (By Using the fixmbr command) is the best utility to fix the problem.
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